Return and Refund Policy
We offer refunds on purchased goods but not on services. Our return period is 14 days from the date you receive your item. After 14 days, we cannot offer a refund.
Eligibility for Returns:
- Items must be unused, in the same condition as received, and in the original packaging.
- You must provide a receipt or proof of purchase.
Non-Refundable Items:
- Custom or personalized items are non-refundable unless defective. Please review your order carefully before purchasing.
Returning an Item:
- Email us at [contact email] to request a return address.
- After we receive and inspect your item, we’ll notify you of the approval or rejection of your refund.
- Refunds will be processed within 7 business days if the item is in acceptable condition.
Shipping Costs:
- You are responsible for return shipping costs. Shipping fees are non-refundable.
- If applicable, the cost of return shipping will be deducted from your refund.
We recommend using a trackable shipping service or purchasing shipping insurance for your return.